Willow Merchant
Willow Merchant IBCLC
Bend, OR
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Services & pricing

Trauma-informed prenatal and postpartum lactation consultation and support. Transparent pricing, no surprises. Choose what fits your week.

What can we help with?

Painful latch

Sharp pain when baby latches? Usually fixable with positioning.

Tongue / lip tie

Baby can't get a deep latch? We screen and refer.

Low milk supply

Worried baby isn't getting enough? We measure and build a plan.

Oversupply / OALD

Forceful letdown making baby choke? We can slow it down.

Gassy / fussy baby

Crying mid-feed? Often a flow or latch issue, not colic.

Pumping & work

Back to work? Build a pumping schedule around your day.

Prenatal prep

Expecting? Get a plan before baby arrives.

Weaning

Ready to wean without engorgement? A gradual plan.

Consultation options

Lactation consultation — in-home

Home or office visits across Central Oregon. Hands-on help with latch, positioning, tongue-tie screening, clogged ducts, supply, and comfortable feeding.

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In-home
$250
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Lactation consultation — virtual

Video visit from anywhere in the US. We watch a full feed together, review what's happening, and make a plan you can start that day.

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Telehealth
$175
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Prenatal lactation private class

A one-on-one class before baby arrives — feeding positions, pumping basics, what to expect in the first weeks, and a plan for your family.

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Private class
$250
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Postpartum doula support — in-home

For those first exhausting weeks when you wish you could take your lactation consultant home with you. In-home support across Central Oregon — feeding help, newborn care guidance, and a calm, knowledgeable presence in your home.

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In-home
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Anthem Blue Cross, Cigna & HSA accepted · credentialing with most insurers — expected by end of 2026.

Insurance & payment

Willow currently accepts Anthem Blue Cross (virtual prenatal program), Cigna, and HSA funds. She is actively credentialing with most insurance agencies — expected completion by end of 2026. Cash pay is always welcome.

Questions about coverage? Send a message below and she'll reply within 24 hours.

How a consult works

1 · Book

Send a short message — she replies within 24 hours.

2 · Intake

Answer a 2-minute questionnaire about your feeding situation.

3 · Visit

Meet in person or on video — 60–90 minutes.

4 · Your plan

Leave with a written plan grounded in the latest clinical guidelines.

Ready to talk it through?

Book a consult with Willow Merchant — she'll reply within 24 hours.

Willow Merchant, RN, IBCLC
Emerging Hearts Collective
Bend, OR
Willow is a Registered Nurse, International Board Certified Lactation Consultant, and Certified Trauma Speciali…
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Send a message — she'll reply within 24 hours
📍 Bend, OR · serving Central Oregon and virtually
Hours & insurance
By appointment · Bend, OR and telehealth
Insurance:
Anthem Blue Cross, Cigna & HSA. Credentialing with most insurers.

© 2026 Willow Merchant, RN, IBCLC. All rights reserved. This site is for education only and is not medical advice. Always consult your healthcare provider for diagnosis and treatment.