Willow Merchant
Willow Merchant IBCLC
Bend, OR
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For professionals

Services for Professionals

Consulting, training, and supervision for birth workers, lactation consultants, and healthcare providers. With 28+ years of nursing experience and specialized training in trauma-informed care, Willow brings a unique blend of clinical expertise and nervous system awareness to every engagement.

Trauma-informed care training

Train your team on trauma-informed lactation care — how birth trauma, medical trauma, and nervous system dysregulation affect feeding, and how to create safety in every consult.

2–4 hours
Custom quote
Case consultation

Complex feeding and mental health case review — for IBCLCs, doulas, and midwives navigating cases where trauma, anxiety, or nervous system factors are complicating the feeding picture.

1 hour
Custom quote
Breastfeeding education for birthing centers

Curriculum development and teaching for Family Birthing Centers — breastfeeding classes, prenatal education, and patient-facing materials grounded in evidence-based practice.

Custom
Custom quote
Staff development & in-service training

In-service training for nurses, midwives, and birth center staff — lactation fundamentals, trauma-informed communication, and practical skills for the bedside.

Custom
Custom quote
Supervision & mentorship for new IBCLCs

One-on-one supervision for new and aspiring IBCLCs — clinical reasoning, case formulation, and building a trauma-informed practice. Regular sessions or as-needed.

Ongoing
Custom quote
Circle facilitation for birth workers

As a Master of Circle Facilitator, Willow leads processing circles and peer support groups for birth workers — space for debriefing, compassion fatigue, and professional renewal.

Half/full day
Custom quote

Pricing varies by scope — contact Willow for a quote.

Who I work with

IBCLCs & lactation consultants

Case consultation, supervision, and trauma-informed care training.

Doulas & midwives

Feeding support skills, trauma-informed communication, and circle facilitation.

Birthing centers & hospitals

Staff development, breastfeeding curriculum, and in-service training.

Nurses & healthcare teams

Lactation fundamentals, trauma-informed bedside care, and patient education.

Training topics

Trauma-informed lactation careNervous system & feedingBirth trauma recoveryComplex case formulationBreastfeeding curriculum designCompassion fatigue & burnoutCircle facilitation skillsHeartMath & regulation toolsInfant massage instructionIBCLC exam preparation
Ready to talk it through?

Book a consult with Willow Merchant — she'll reply within 24 hours.

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Willow Merchant, RN, IBCLC
Emerging Hearts Collective
Bend, OR
Willow is a Registered Nurse, International Board Certified Lactation Consultant, and Certified Trauma Speciali…
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Contact
Send a message — she'll reply within 24 hours
📍 Bend, OR · serving Central Oregon and virtually
Hours & insurance
By appointment · Bend, OR and telehealth
Insurance:
Anthem Blue Cross, Cigna & HSA. Credentialing with most insurers.

© 2026 Willow Merchant, RN, IBCLC. All rights reserved. This site is for education only and is not medical advice. Always consult your healthcare provider for diagnosis and treatment.