Willow Merchant
Willow Merchant IBCLC
Bend, OR
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Service · 6 min read

In-Home Lactation Consultation

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Willow Merchant, RN, IBCLC
Emerging Hearts Collective · Bend, OR

Sometimes the best place to work through feeding challenges is in your own home — where you're comfortable, where your baby is comfortable, and where I can see the full picture of your feeding setup, your space, and your daily rhythm.

Willow comes to you across Bend and Central Oregon, bringing everything needed for a thorough, hands-on consult. No packing up a fussy baby, no driving across town, no feeding in a waiting room. Just personalized, evidence-based lactation care in the place where you'll actually be feeding.

As an RN, IBCLC, and Certified Trauma Specialist with 28+ years of nursing experience, Willow brings a whole-person approach to every visit — addressing not just the latch, but the nervous system, the birth story, and the whole family.

Who this is for

First-time parents

Navigating breastfeeding for the first time and wanting hands-on guidance in your own space.

Painful feeding

Experiencing nipple pain, damage, or discomfort during feeds that isn't improving.

Latch concerns

Baby has a shallow latch, clicks, slips off, or seems frustrated at the breast.

Clogged ducts & mastitis

Dealing with recurrent clogs, engorgement, or early signs of mastitis.

Supply worries

Concerned about low milk supply, oversupply, or forceful letdown.

Tongue/lip tie

Suspecting a tie and wanting a thorough screening and referral guidance.

How it works

1 · Book

Send a short message — Willow replies within 24 hours with available times.

2 · Intake

Answer a brief questionnaire about your feeding situation and concerns.

3 · Visit

Willow comes to your home for a 60-90 minute hands-on consult.

4 · Plan

Leave with a written, personalized plan and follow-up check-in.

In-Home Lactation Consultation

60-90 minutes · Bend & Central Oregon

$250
per visit

Anthem Blue Cross, Cigna & HSA accepted. Willow is actively credentialing with most insurance agencies — expected completion by end of 2026. Cash pay always welcome.

Frequently asked questions

What areas do you serve for in-home visits?

Bend, Redmond, Sisters, Sunriver, and surrounding Central Oregon areas. If you're outside this range, a virtual consult may be a great option.

How long does an in-home visit last?

Most visits last 60-90 minutes, depending on the complexity of your situation. Willow takes the time needed to address all your concerns.

Do I need to prepare anything?

No — just be ready to feed the baby during the visit if possible. If you're pumping, it helps to have your flange size and a rough schedule handy.

Can my partner or support person be present?

Absolutely. Willow encourages partners and support people to be involved — feeding is a team effort, and having an extra set of hands and ears helps everyone.

What if my baby is asleep when you arrive?

That's completely fine. We can start with your questions, review your setup, and begin the hands-on work whenever baby is ready to feed.

Do you help with pumping during in-home visits?

Yes — flange fit, pumping schedule, and supply troubleshooting are all part of what Willow addresses during in-home consults.

Ready to book this service?

Send a message and Willow Merchant will reply within 24 hours with available times.

Book a consult →

Related articles

Why I Practice Whole-Person Lactation CareWhy Stress Makes Clogged Ducts Worse — and What to Do About ItTrauma-Informed Feeding Support

This page is for education only and is not medical advice. Always consult your healthcare provider.

Willow Merchant, RN, IBCLC
Emerging Hearts Collective
Bend, OR
Willow is a Registered Nurse, International Board Certified Lactation Consultant, and Certified Trauma Speciali…
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📍 Bend, OR · serving Central Oregon and virtually
Hours & insurance
By appointment · Bend, OR and telehealth
Insurance:
Anthem Blue Cross, Cigna & HSA. Credentialing with most insurers.

© 2026 Willow Merchant, RN, IBCLC. All rights reserved. This site is for education only and is not medical advice. Always consult your healthcare provider for diagnosis and treatment.