In-Home Lactation Consultation

Sometimes the best place to work through feeding challenges is in your own home — where you're comfortable, where your baby is comfortable, and where I can see the full picture of your feeding setup, your space, and your daily rhythm.
Willow comes to you across Bend and Central Oregon, bringing everything needed for a thorough, hands-on consult. No packing up a fussy baby, no driving across town, no feeding in a waiting room. Just personalized, evidence-based lactation care in the place where you'll actually be feeding.
As an RN, IBCLC, and Certified Trauma Specialist with 28+ years of nursing experience, Willow brings a whole-person approach to every visit — addressing not just the latch, but the nervous system, the birth story, and the whole family.
Who this is for
Navigating breastfeeding for the first time and wanting hands-on guidance in your own space.
Experiencing nipple pain, damage, or discomfort during feeds that isn't improving.
Baby has a shallow latch, clicks, slips off, or seems frustrated at the breast.
Dealing with recurrent clogs, engorgement, or early signs of mastitis.
Concerned about low milk supply, oversupply, or forceful letdown.
Suspecting a tie and wanting a thorough screening and referral guidance.
How it works
Send a short message — Willow replies within 24 hours with available times.
Answer a brief questionnaire about your feeding situation and concerns.
Willow comes to your home for a 60-90 minute hands-on consult.
Leave with a written, personalized plan and follow-up check-in.
60-90 minutes · Bend & Central Oregon
Anthem Blue Cross, Cigna & HSA accepted. Willow is actively credentialing with most insurance agencies — expected completion by end of 2026. Cash pay always welcome.
Frequently asked questions
Bend, Redmond, Sisters, Sunriver, and surrounding Central Oregon areas. If you're outside this range, a virtual consult may be a great option.
Most visits last 60-90 minutes, depending on the complexity of your situation. Willow takes the time needed to address all your concerns.
No — just be ready to feed the baby during the visit if possible. If you're pumping, it helps to have your flange size and a rough schedule handy.
Absolutely. Willow encourages partners and support people to be involved — feeding is a team effort, and having an extra set of hands and ears helps everyone.
That's completely fine. We can start with your questions, review your setup, and begin the hands-on work whenever baby is ready to feed.
Yes — flange fit, pumping schedule, and supply troubleshooting are all part of what Willow addresses during in-home consults.
Send a message and Willow Merchant will reply within 24 hours with available times.
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This page is for education only and is not medical advice. Always consult your healthcare provider.
Anthem Blue Cross, Cigna & HSA. Credentialing with most insurers.
© 2026 Willow Merchant, RN, IBCLC. All rights reserved. This site is for education only and is not medical advice. Always consult your healthcare provider for diagnosis and treatment.