Thelma Tun-Thein
Thelma Tun-Thein IBCLC
Arlington, VA · Telehealth
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FAQ

Frequently asked questions

The questions moms ask most — answered.

Do I need to prepare anything before a consult?

No — just come as you are. We'll start from wherever your feeding journey is right now. If you're pumping, it helps to bring your flange size and a rough schedule.

Do you take insurance?

Insurance coverage varies by plan. We'll help you check your benefits before you book, and give you a receipt you can submit for reimbursement.

Can you help if I'm exclusively pumping?

Absolutely — pumping plans, flange fit, and supply troubleshooting are a big part of what we do.

How soon will I feel better from a clogged duct?

With the right care, many moms see improvement within 24–48 hours. We'll give you a clear plan and check in on your progress.

Do you offer virtual visits?

Yes — video consults are available for families anywhere, with the same evidence-based care.

What if it's urgent?

If you have a fever over 101°F, spreading redness, or flu-like symptoms, contact your doctor right away — don't wait for an appointment.

What's your cancellation policy?

Life with a newborn happens. Appointments can be rescheduled free up to 24 hours before your visit.

Is my information private?

Yes — your health information stays between you and your consultant. We never share your data.

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Book a consult with Thelma Tun-Thein — she'll reply within 24 hours.

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Thelma Tun-Thein, IBCLC
Virtual lactation support, nationwide
Arlington, VA · Telehealth
Thelma is an International Board Certified Lactation Consultant based in Arlington, VA, offering virtual consults nation…
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📍 Arlington, VA · telehealth nationwide
Hours & insurance
7 days a week · by appointment
Insurance:
Most plans reimburse. HSA/FSA eligible.

© 2026 Thelma Tun-Thein, IBCLC. All rights reserved. This site is for education only and is not medical advice. Always consult your healthcare provider for diagnosis and treatment.