Frequently asked questions
The questions moms ask most — answered.
No — just come as you are. We'll start from wherever your feeding journey is right now. If you're pumping, it helps to bring your flange size and a rough schedule.
Insurance coverage varies by plan. We'll help you check your benefits before you book, and give you a receipt you can submit for reimbursement.
Absolutely — pumping plans, flange fit, and supply troubleshooting are a big part of what we do.
With the right care, many moms see improvement within 24–48 hours. We'll give you a clear plan and check in on your progress.
Yes — video consults are available for families anywhere, with the same evidence-based care.
If you have a fever over 101°F, spreading redness, or flu-like symptoms, contact your doctor right away — don't wait for an appointment.
Life with a newborn happens. Appointments can be rescheduled free up to 24 hours before your visit.
Yes — your health information stays between you and your consultant. We never share your data.
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Book a consult with Thelma Tun-Thein — she'll reply within 24 hours.
Book a consult →Most plans reimburse. HSA/FSA eligible.
© 2026 Thelma Tun-Thein, IBCLC. All rights reserved. This site is for education only and is not medical advice. Always consult your healthcare provider for diagnosis and treatment.